Account Clerk II

This is advanced, moderately complex account clerical work. Work involves responsibility for performing definable tasks involving established procedures and involving technical knowledge of an accounting or billing system.

Work is performed in accordance with prescribed procedures and with only occasional instructions from a supervisor. Employees in this class are expected to use independent judgment in handling routine problems within work areas and are expected to refer only unusual or policy decisions to a supervisor. Some of the work actions and decisions in these positions are final and represent the last level of responsibility, but some are reviewed at least once before being considered final. Work requires the application of account clerical knowledge and procedural knowledges and requires complete understanding of the procedures involved. Employees in this class do not have full supervisory responsibility but may exercise lead authority over lower-level clerical and account clerical personnel. Employees receive general supervision with technical guidance and direction.